Cancellation Policy

At Custom Made Fitted Bespoke Shoes, we strive to process and ship your women's footwear orders as quickly as possible. This Cancellation Policy explains under what conditions you may cancel an order prior to dispatch.

Order Cancellation Window

You may request to cancel an order free of charge, provided the order has not yet been processed or handed over to the carrier. Because we begin processing orders promptly, cancellation requests must be submitted as soon as possible.

How to Request a Cancellation

To cancel an order, please contact us immediately at info@custommadefittedbespokeshoes.com or call +1 206 410 4218 during our service hours. Please include your order number.

Post-Cancellation

If your cancellation request is received before the order is shipped, we will cancel the order and issue a full refund to your original payment method. Refunds will be processed within 1-3 business days, depending on your financial institution.
If the order has already been shipped, it cannot be cancelled. In that case, please refer to our Return and Refund Policy upon receipt.

Exceptions

This cancellation policy applies to all standard, ready-made women's footwear listed on our website. There are no special exceptions for made-to-order footwear because all our shoes are pre-manufactured unless explicitly stated otherwise on the product page.